Refund Policy

At KL Mechanical Solutions, we strive to deliver high-quality mechanical services and customer satisfaction. This Refund Policy outlines the terms under which refunds may be granted.

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Services
   •    Payments for services already rendered are non-refundable.
   •    If you cancel a scheduled service with at least [X] hours/days’ notice, you may be eligible for a full or partial refund of any deposit paid.
   •    Cancellations made with less than [X] hours’ notice may result in forfeiture of the deposit.

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Products & Parts
   •    Refunds or exchanges for defective or faulty parts will be provided in accordance with manufacturer warranties.
   •    Products must be returned unused, in their original packaging, within [X] days of purchase to qualify for a refund or exchange.
   •    Custom or special-order parts are non-refundable, unless defective.

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Deposits
   •    Deposits made for booking services are generally non-refundable unless we are unable to perform the service as agreed.